Community Q&A
A new product did not get a description
Check that the auto-processing task is active, the product matches its collections and filters, credits were available and it had an image.
Liam
Support ·
Auto-processing needs all of these when the product is created:
- A task with Products only under Auto Update, not failed or cancelled
- The product in the task's collections and passing its filters
- At least one credit
- At least one image without alt text
Missed products are not retried, so run a task on them.
Related help article: Read the guide → — New product not described automatically