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Community Q&A

Why is auto-processing greyed out?

Auto-processing is not available when the task uses Specific Products. Choose All the Products or Specific Collections to turn it on.

Maya

Customer Success ·

A task on Specific Products covers a fixed list, so there is no rule to decide which new products belong to it. That is why the option is disabled and a warning explains it.

Create the task on All the Products or Specific Collections instead to watch for new products.

Related help article: Read the guide → — Why auto-processing is unavailable for specific products