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Community Q&A

Why can't I redeem a second gift code?

A store can redeem one gift code every 30 days, and each code once per store. Keep the second code and try again 30 days after the first.

Yassine

Founder ·

Gift codes have two limits: each code can be used once per store, and a store can redeem one code every 30 days.

If you see You can only redeem one gift code every 30 days., keep the code and try again 30 days after your last redemption. If a code still fails after that, contact support.

Related help article: Read the guide → — Gift code rules and error messages