Community Q&A
My task failed. What should I do?
Open View details and read the Error Log to see why. Then use Retry task, which restarts the task from the beginning. Failed products cost nothing.
Liam
Support ·
Open the task with View details and check the Error Log at the bottom. Temporary errors from the AI service or Shopify often pass on a second try.
Choose Retry task from the actions menu. If the same error comes back, send us the task name and the error text.
Related help article: Read the guide → — Task failed or completed with errors