Read the Error Log, fix the cause and retry the task.
Both statuses mean something went wrong, at different scales.
- Completed with errors: the task finished, but some products could not be written or saved
- Failed: the task could not run, or it processed no product at all
Find the cause
Open the task with View details and read the Error Log. Common causes:
- The AI result was too short to save
- A temporary error from the AI service or from Shopify
- Shopify rejected the update for a product
Next steps
- For a Failed task, click Retry task; it restarts from the beginning
- For Completed with errors, create a new task on Specific Products with the products that failed
Failed products use no credits. If the same error repeats, send the task name to support.