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Task still Pending

Describer Troubleshooting

Pending tasks wait in the queue and start automatically after earlier tasks.

Pending means the task is in the queue. Describer starts pending tasks automatically, one after another.

Common reasons a task stays pending

  • Another task is still Processing. Large tasks on All the Products can take a while
  • The task was just submitted; give it a minute and refresh History

Scheduled is different

A task with the status Scheduled is waiting for the date and time you chose. It does not start early.

What you can do

  • Refresh History to see the latest status
  • Use Cancel task if you no longer need it
  • If a task stays pending for a long time while nothing else is processing, contact support with the task name

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