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Contact Describer support

Describer Getting started

Reach the team by email, WhatsApp or the contact page for help with tasks, credits or settings.

The Describer team answers questions about installs, tasks, credits and settings.

What to include

  • Your store domain (for example your-store.myshopify.com)
  • The task name or ID from History
  • The task status and, if shown, the Error Log text from task details
  • One or two example products that did not turn out as expected

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